Subsequent Delivery Free of Charge – Handling Customer Replacements in SAP SD
In real business situations, customers may return products due to damage, wrong shipment, or poor quality. When they request a free replacement instead of a refund, the Subsequent Delivery Free of Charge (SDF) process is used in SAP SD.
This document provides step-by-step configuration and execution guidance for SDF, including:
- Required document types: SDF, KLN, F8
- How to link SDF to return orders
- Why the system blocks SDF if a credit memo already exists
- Inventory movement and proforma invoice creation
Download the guide to learn how SAP handles replacement deliveries without duplicate compensation or financial postings.
Author
Anusha Muttukundu
SAP SD Consultant
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