Mastering the Order-to-Cash (OTC) Cycle in SAP SD

The Order-to-Cash (OTC) cycle is the backbone of any sales-driven business process in SAP. It encapsulates everything from a customer’s initial inquiry to the final receipt of payment. Understanding each phase of the OTC cycle not only ensures seamless customer experience but also strengthens internal integration across modules like SD (Sales and Distribution), FI (Finance), MM (Materials Management), and EWM (Extended Warehouse Management).
At Stellite Works, we believe in delivering knowledge through clarity and practicality. This article breaks down the entire OTC process in SAP—from inquiry, quotation, and sales order to delivery, billing, and payment—with T-codes, configurations, and real-time integration examples.
👉 Click the link below to explore the complete end-to-end OTC configuration and process flow:
Author
Anusha Muttukundu
SAP SD Consultant
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